Frequently asked questions

Is your box approved for overseas shipping?

Yes, Clip-Lok boxes are approved to ship worldwide.



What does ISPM15 mean?

ISPM 15 is a global standard on wooden packaging products when used for export implemented by the IPPC. Its main purpose is to prevent the international transport and spread of disease and insects that could negatively affect plants or ecosystems. It is a unique identification mark given to the manufacturing company and is stamped on the wooden packaging allowing customs to easily see that the wood packaging is safe for export. Wood products exempt from the ISPM 15 are wood panel products (i.e. OSB, hardboard, and plywood).



What are your packaging engineering capabilities?

We have an in-house packaging design department that has access to over 10,000 designs from Clip-Lok’s global packaging development center. The department also specializes in Computer Simulation Software 2D and 3D Designs Research & development



Do your boxes meet Military specs?

This is dependent on which specification and the contract interpretation. Our boxes can meet and often exceed strength & durability tests in those specifications. However, if the specification includes ‘x’ amount of nails in the crates, our advanced nail free crating system does not conform.



What minimum order quantity Clip-Lok products?

At Clip-Lok there is no MOQ. However, due to the nature of our production process, quantities above 15 per shipment are where we really excel and can help reduce our customers’ costs!



What are your lead times?

We work on a flexible order system, however to quantify, two weeks is an average upon order placement. Your customer service representative will confirm your shipping dates upon order placement and can work with you to potentially meet any earlier requirements.



Can your boxes be printed?

Yes! Whether you want it on 1 side, 2 sides, the ends, the lid… we can do any combination!



What are your boxes made of?

Our boxes can be made in plywood and OSB. Thicknesses of wood vary per customer requirement.



What is OSB?

OSB stands for oriented strand board. OSB is made, basically, in the same way as plywood. Instead of using large sheets of solid wood veneer, thousands of 3 and 4 inch long strands of solid wood are combined to make each sheet of OSB. Each strand of wood is completely coated with high performance resin glue.



How many times can your plywood packaging be re-used?

This is dependent on the closing system. In general, Clip-Lok QIK Clip Plastic can be re-used 2-5 times, the returnable shipping containers can used more than 100 times and our Spring Steel Clips have a lifetime warranty.



Do you have testing capabilities?

Clip-Lok offers testing in different forms. ASTM testing can be fulfilled through internationally accredited institutes, or 3rd party testing should local physical testing be required.



What types of payment do you accept?

Like most industrial companies, credit terms can be given based on pre-approval through Clip-Lok credit application form/process. In general, credit terms can be given within a couple days from form receipt. Bank Transfers are accepted, but credit cards (Visa/Mastercard) are not accepted unless PayPal is selected as the payment method.